Phoenics Electronics

Early Diagnostics of ThunderX (or most servers)


In the event of the condition where Phoenics support is contacted for aide on a ThunderX system; common first  diagnostics steps are provided below:

- Ensure proper power

- Connect the RS232 serial console (RS232 Serial Console)

- Start logging the serial session

- Power on the system

- Send the logged serial session to support via this help center.

Was this article helpful?
0 out of 0 found this helpful